Refund policy
At Notable, we are committed to providing high-quality products and ensuring customer satisfaction. To maintain transparency and fairness, please review our refund policy below.
90-Day Money-Back Guarantee
We offer a 90-day money back guarantee on your first order. If you are not completely satisfied with an individual product, simply send it back to us within 90 days for a full refund. Please note that refunds are only available for single units and do not apply to bundles.
Exclusions
1. Bulk and Bundle Purchases: Our money-back guarantee does not apply to bulk orders or bundle purchases (e.g., 3-packs, 5-packs). These are considered final sale and are non-refundable. Bundles, multi-packs, or bulk orders are excluded from this guarantee.
2. Repeat Purchases: Refunds are only available for first-time single-unit purchases. This guarantee applies only to first-time purchases of single units. Subsequent purchases are not eligible for refunds.
Returns and Refunds for Bundles or Bulk Orders
We do not offer returns or refunds on bundles, multi-packs, or bulk orders. This policy helps us maintain the integrity of our guarantee and prevent misuse.
Subscription Orders
Our refund policy does not apply to subscription orders after the first delivery.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. If your bottle has been tampered with or opened, let us know, and we will send you a replacement.
Who can return
Returns are available for orders shipped to United States addresses only. Orders shipped outside the United States are not eligible for returns or exchanges, except as described in the European Union section below.
Return Process for U.S. Orders
1. Email our support team at support@meetnotable.com within 90 days of receiving your order, with your order number and the reason for the return.
2. We reply with return instructions. Returns go to our fulfillment center in Las Vegas, Nevada; the exact return address is in the instructions.
3. You pay the cost of shipping the return. Original shipping fees are non-refundable.
4. Once we receive and inspect the return, we issue the refund to the original payment method. Your bank may take 5 to 10 business days to show it.
Additional Notes
We reserve the right to deny a refund if the returned items do not meet our return criteria.
European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For any questions or concerns regarding our refund policy, please reach out to our support team at support@meetnotable.com or +1 (813) 917-8854.